Last updated: June 2026
This accessibility statement applies to the Inayra London website, operated by Economic Utilities Pvt Ltd. We are committed to making our website accessible to everyone, including people with disabilities, in accordance with our obligations under the Equality Act 2010.
1. Our Commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA — the internationally recognised standard for website accessibility. We believe everyone should be able to browse our jewellery, place orders, and contact us without unnecessary barriers.
2. Steps We Have Taken
- Written all website content in plain, clear English
- Ensured colour contrast ratios meet WCAG 2.2 AA minimum standards
- Provided descriptive alt text for all product images
- Ensured the website can be navigated by keyboard alone, without a mouse
- Made all forms, including checkout, compatible with screen reader software
- Made all forms, including checkout, compatible with screen reader software
- Used descriptive link text that makes sense out of context
- Used a logical, consistent heading structure throughout
3. Known Limitations
We are currently aware of the following limitations:
- [Insert any known issues, e.g. some older product images may not yet have alt text — we are working to update these]
If you encounter a problem before we resolve it, please contact us and we will provide the information in an alternative format.
4. Getting Help
If you experience difficulty accessing our website, or need content in a different format, please contact us:
Email: hello@inayralondon.com
We aim to respond to accessibility requests within 5 business days. We can provide information by email, in larger text, or by phone on request.
5. Reporting Accessibility Problems
We welcome feedback on our website accessibility. If you encounter any barrier not listed above, please report it to us at hello@inayralondon.com. Your feedback helps us improve for all customers.
6. Enforcement
If you are not satisfied with our response to an accessibility complaint, you may contact the Equality Advisory and Support Service (EASS):
Website: www.inayralondon.com | Phone: 0808 800 0082
7. Technical Information
This website is built using [your platform, e.g. Shopify / WooCommerce]. We rely on the platform's built-in accessibility features supplemented with our own customisations, using HTML5, CSS3, and JavaScript.
8. Review Schedule
This statement was prepared in June 2026. We review and update it at least once per year and whenever significant changes are made to the website.